Frequently Asked Questions (FAQs)

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and Klarna (where available).
Can I modify or cancel my order after placing it?

We process orders quickly, so changes or cancellations are only possible shortly after placing your order. Be sure to get in touch with us immediately at support@beracap.com.
What if an item is out of stock?

If a product becomes unavailable after your order is placed, we will notify you and offer a suitable solution such as a refund or replacement.
What should I d if my order is delayed or missing?

If your order is delayed, please allow up to 30 days from shipment before reporting it. Contact support if needed.
What if my package is lost?

We will investigate and work with the carrier to resolve the issue as quickly as possible.
Will I receive tracking information?

Yes. Tracking details are provided within 24 hours after your order is shipped.
How long does delivery take?

Handling time: 1–2 business days

Transit time: 3-5 business days

Total Delivery time: 4–7 business days
What is your return policy?

You may request a return within 30 days of delivery, provided items are unused and in original packaging.
How long do refunds take?

Approved refunds are processed within 10 business days after inspection.
How can I contact customer support?

You can reach us via:

🕒 Monday–Friday, 9:00 AM – 6:00 PM (EST)